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  1. EKONS: visible savings

    ... future end users were sceptical of the innovation. For this reason, the implementation team prioritised engaging with operational staff. Operators and process engineers were told about all the potential the new digital tool held and its likely impact on process performance. This ongoing, in-person communication proved beneficial to both sides of the implementation process. Thanks to user feedback, the tool’s functionality was significantly expanded from the original design. Following the ...